Loading / Chargement
Platform
PaxRelay sits between the systems that detect a change and the teams and passengers who need a clear response. It turns source data into one operational event, applies the right workflow and records what happened.
Operating model
Business teams can follow the outcome. Technical teams can see where data enters, how it is interpreted and where control is applied.
Receive changes through APIs, webhooks, scheduled feeds, SFTP or structured files.
Map different source formats to one common operational event.
Evaluate conditions, affected passengers, approvals, timing and escalation.
Prepare or send approved communication in the passenger’s preferred language.
Track exceptions, decisions, delivery state and the complete audit record.
Clear system boundaries
PaxRelay does not replace reservation, ticketing, dispatch, revenue management, crew scheduling, maintenance or accounting systems. It coordinates the work that follows when those systems report a change.
Controlled automation
Bring a disruption your team handles today. We will trace the source, decisions, approval points and passenger communication without assuming you need to replace a core system.