PaxRelay Notify

Prepare the right passenger message without rebuilding it during every disruption.

Notify combines approved content, operational context, passenger language and configured channels so communication can move with the workflow.

Review a communication flow Platform overview

Communication batch

LANG

English · 31 passengers

LANG

French · 16 passengers

Email · ready

SMS · approval pending

Content under operational pressure

Fast communication still needs controlled content and accurate context.

Notify separates approved templates from live event values, then selects the right language and channel for each affected passenger.

Approved templates: Maintain operational messages by event type, language and channel.
Passenger language: Use the language available in the passenger record instead of one message for everyone.
Channel state: Track preparation, release and delivery outcomes for configured channels.
Version history: Retain the content version and event values used for each communication.

Message assembly

Approved wording plus current operational facts.

A new estimated departure can be inserted into reviewed English and French content without asking the team to rewrite the message from scratch.

1Select the approved template
2Insert validated event values
3Group recipients by language and channel
4Approve or release and track delivery

Notify does not invent an operational fact.

Message values come from validated events and workflow decisions. Incomplete or conflicting context becomes an exception for the team, not a guessed passenger update.

Review one passenger message from trigger to delivery.

We can map the source values, approved wording, language choice, approval step and configured channels.

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