Charter aviation · Entry market

Passenger workflows for schedules that move and groups that cannot be treated as an afterthought.

PaxRelay is designed to help charter teams coordinate short-notice changes, passenger groups, approvals and communication around the systems and processes already in place.

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Illustrative charter movement

CH407

YYZ → YHZ

Departure moved · +45 min

01Group manifest · 28 passengers
02Coordinator approval · required
03Email and SMS · prepared

Charter operating context

Flexibility should not erase the operating record.

Charter movements can change close to departure and passenger information may arrive in groups, files or coordinator updates. The response still needs clear ownership, approved content and a trace of what was communicated.

Departure changes: Apply timing thresholds, group context and an approval path before release.
Aircraft or routing changes: Prepare accurate passenger information without exposing internal operational detail.
Group manifest updates: Identify which passengers are included, missing or newly affected.
Coordinator handoff: Keep the action and acknowledgement visible when a broker, client or group lead is involved.

A controlled handoff

Turn a schedule update into the right group action.

The workflow can combine passenger-level communication with a coordinator checkpoint when the operation requires both.

01
Receive the updated movement
02
Normalize the service and group identifiers
03
Match the current manifest
04
Prepare passenger and coordinator messages
05
Route for operational approval
06
Send and retain the communication record

Built for integration patterns found in real charter operations.

PaxRelay can be designed around APIs, webhooks, scheduled feeds, SFTP and structured files. A specific system connection is represented as available only after it has been implemented and validated.

Charter aviation is part of PaxRelay’s initial market focus. Capability and integration scope are confirmed with each operator.

Bring a charter change that creates coordination work today.

We will map the movement update, group context, approval owner and passenger communication path.

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Built for integration patterns found in real charter operations.

PaxRelay can be designed around APIs, webhooks, scheduled feeds, SFTP and structured files. A specific system connection is represented as available only after it has been implemented and validated.

Charter aviation is part of PaxRelay’s initial market focus. Capability and integration scope are confirmed with each operator.